Pureflow FAQ

The basics

What sort of sites does Pureflow host?

We mainly run Wordpress sites for people who demand a higher level of reliability and performance than a run of the mill shared hosting environment can offer. We also have a number of Laravel and static (Jekyll) sites that we host.

Is Pureflow expensive

We like to think not. It is a couple of dollars more per month than the cheapest in the industry but cheaper than some, it also has many advantages which we think saves people money in the long run.

Scaling and Technology

How does the Elastic Scaling actually work?

CPU usage on machines is monitored and when reaching a threshold more machines are added to the pool. Machines in the cluster are stateless.

Is the MYSQL database automatically replicated/load balanced

Yes, we run a High Availability MYSQL cluster that is replicated

Wouldn't it be better for me to put my site on Amazon myself?

If you have the skills, of course! We think our experience and scale enables us to offer valuable peace of mind and support and we aim to make the small premium you pay us over Amazon repay itself many times over.

The immediate value of Pureflow is to people who have sites on shared hosting, would like to harness cloud power and would rather focus on what they do best than learning to manage servers themselves.

Where are the servers?

Our servers are spread across two AWS facilities in Australia with a backup server in New Zealand. We have found this offers the best balance of accessibility for kiwi customers who require their sites to be super speedy from within NZ and still offer quality service for international customers.

How do I?

Connect via sFTP?

You will need do the following first to get prepared:

  • Have a sFTP compatible client on your computer, either Filezilla or Cyberduck work well (be careful you don’t download from somewhere didgy and get malware attached!)
  • Generate a SSH key on your computer and find the private and public key files are, on Mac they are in /Users/USERNAME/.ssh/ and normally named id_rsa and id_rsa.pub.
  • Enter the contents of your public key file in the Pureflow control panel for your user.

You are now ready to create a new connection in your sFTP client with the following settings. Note if you are using Filezilla go to File -> Site Manager to add a new site to connect to:

  • Connection type / Protocol: SFTP (SSH File Transfer Protocol)
  • Host / Server: sftp.pureflow.io
  • Port number: 22
  • Login type: Key file (Filezilla)
  • User: sftp
  • Key file: Path to your private key on Mac normally /Users/USERNAME/.ssh/id_rsa